Refund policy
We take pride in the quality of our unstitched fabrics. However, in case of any damage, defect, or wrong item, we offer returns under the following conditions:
Eligibility for Return:
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Returns are only accepted if the product is damaged, defective, or incorrect.
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Return requests must be made within 7 days of receiving your order.
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You must provide video or photo proof clearly showing the issue at the time of unboxing.
How to Request a Return:
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Contact us via email at [noorillahi.shop@gmail.com] or WhatsApp with:
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Your order number
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Clear video or photo evidence of the issue
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Once your claim is reviewed and approved, we will share the return instructions.
Important Notes:
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No returns or exchanges are accepted for reasons like change of mind, dislike of fabric color, or after the fabric has been altered or stitched.
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Items must be returned in unused, unwashed condition with original packaging.
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Return shipping costs are only covered by us if the item received was faulty or incorrect.
For any questions or support, feel free to reach out at WhatsApp us at 03136032239